UK

Energy suppliers need to do more to help vulnerable customers this winter, the industry’s regulator has said, with “severe weaknesses” found in the practice of five suppliers. Ofgem said failings included customers missing out on free gas safety checks, vulnerable customers not being offered the support they need, and ensuring those on prepayment meters are
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England and Wales open their World Cup campaigns today in Qatar – but it has now emerged both sides are undecided on whether their captains will wear the OneLove armband after they were threatened with sanctions by FIFA. It comes amid ongoing uncertainty about potential FIFA punishments for their activism – including potential yellow cards
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A murder investigation has been opened after a baby and a toddler died in a ‘deliberate’ flat fire in Nottingham. The emergency services were called to reports of a fire the Clifton area of the city at 3.17am today, where people had become trapped in a first-floor flat. An initial investigation concluded the fire was
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The housing secretary has put social accommodation providers “on notice” as he hit out at the “abhorrent” mouldy flat that killed two-year-old Awaab Ishak. In a letter to every English council leader and social housing provider, Michael Gove said Awaab’s death was an “appalling case of the utmost gravity” and “must never be allowed to
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Here are all the main announcements from Chancellor Jeremy Hunt’s autumn statement to MPs: • Energy bill aid for households extended beyond April for a further year through energy price guarantee, but average annual bill will be £3,000 from current £2,500. Amounts to around £500 support for households. • Additional cost of living payments next
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